CCWD Customer,
Over the past week CCWD staff has been working to resolve the recent color issue in your drinking water. CCWD recently changed raw water sources. Staff believes this source change caused an unexpected discoloration in the water after treatment. CCWD staff is actively working closely with the San Francisco Public Utilities Commission (SFPUC) staff who manage these source waters.
Early last week staff made appropriate changes to the treatment plant processes and are confident the discoloration issue is resolved. However, since there is discolored water in the distribution system it will take some time for this to clear. Your drinking water meets and/or exceeds all current drinking water standards and is safe to use (cooking, drinking, cleaning, bathing, etc.).
We appreciate your patience and understanding. Thank you.
